Monster High™ Frankie Stein Heart

Jewelry components are tested for child product safety. Components are free of BPA, phthalates and lead. Jewelry of this size is a choking hazard, please monitor child closely while wearing.

Your favorite gentle cleanser and water will do the trick. Using a bowl (away from the sink to avoid earrings and/or backs going down the drain) fill with warm water, add your cleanser and lightly use a soft toothbrush.

SHIPPING

We ship via USPS. Regular orders will ship within 2 business days (does not include Saturday or Sunday). Subscriptions will ship the first week of the month.USPS could take up to 72 hours after the package being dropped off to scan your package.

Order changes are NOT able to be made after an order is placed, no matter how quickly you email after placing it. Please make sure all of your information is correct before submitting your order. We cannot make address/order changes or apply discounts.

RETURNS/REFUNDS

100% Irritation-free Guaranteed

We guarantee our earrings to be 100% sensitive free. If they irritate your ears please email us within 30 days of the package being delivered and we'll refund your order (minus shipping charges). 

Damages and issues

Please inspect your order and contact us within 30 days of the package being delivered. Due to the hygienic nature of the product all sales are final and we cannot offer exchanges unless the earrings are defective, damaged, you received the wrong item or they cause an allergic reaction to the ears.